The time it takes for your order to be delivered to you can depend on a few different factors:

• First, the order must arrive at the MyUS facility. This could take anywhere from two days to weeks, depending on the store’s shipping policy. Any delays in shipping from the store will also delay your MyUS Shopping order.
• It takes up to two business days for the MyUS team to log in your packages, not counting Sundays or Holidays. We will send you an email when your order arrives in your MyUS account.
• Your order will be sent to you based on your MyUS account shipping schedule, which may be automatic, hold, or a planned shipping date.

Select “Rush Processing” at checkout, to get expedited order processing, and we will fast-track your purchases through our facility as soon as they arrive. Rush processing is available for an additional $10 per order. The rush processing fee is non-refundable.

MyUS ships to more than 200 countries around the world. Here is a list of countries you can ship to using MyUS Shopping: 

A
Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan

B
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi

C
Cambodia, Cameroon, Canada, Canary Islands, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Congo, DRC, Cook Islands, Costa Rica, Croatia, Cuba, Curacao, Cyprus, Czech Republic

D
Denmark, Djibouti, Dominica, Dominican Republic

E
East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia

F
Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana

G
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea Bissau, Guinea Republic, Guyana

H
Haiti, Honduras, Hong Kong, Hungary

I
Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Ivory Coast

J
Jamaica, Japan, Jersey, Jordan

K
Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan

L
Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg

M
Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar

N
Namibia, Nauru, Nepal, Netherlands, Nevis, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, North Korea, Northern Mariana Islands, Norway

O
Oman

P
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, 

Q
Qatar

R
Reunion Island, Romania, Rwanda

S
Saba, Samoa, Sao Tome, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, Somaliland Rep, South Africa, South Korea, South Sudan, Spain, Sri Lanka, St Vincent, St. Barthelemy, St. Eustatius, St. Kitts, St. Lucia, St. Maarten, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Tahiti & French Polynesia

T
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos, Tuvalu

U
Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, US Virgin Islands, Uzbekistan

V
Vanuatu, Venezuela, Vietnam

Z
Zambia, Zimbabwe 

As a MyUS member, you won’t be charged for international shipping until the items ship from your suite, based on your shipping preferences.

No. Duties are collected by the carrier that delivers your shipment. In some cases, couriers may also charge a brokerage fee to clear your package through local customs. These fees vary, and are not included in your MyUS Shopping order total.

Please contact your local customs office for more information about duties or import fees.

Yes. The MyUS Shopping team is required to open every package that arrives at our facility. Our trained login agents carefully review your purchases to ensure they are correct, undamaged, and are legal for export from the USA.