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MyUS Shopping Help Center

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How to use MyUS Shopping

MyUS Shopping is a set of tools that make it easy for international shoppers to get what they want from US stores. You can shop multiple US stores with one easy checkout, no US sales tax, and international shipping included.

  • Download our Chrome extension to add products from US stores directly into your MyUS Shopping cart
  • Download the MyUS Shopping mobile app for Android or iOS to browse US stores, shop MyUS Marketplace, or use MyUS Buying Assistant.
  • Browse products on the MyUS Marketplace and add items directly to your MyUS cart - no download needed. 
  • Let MyUS Buying Assistant buy products for you, from virtually any US store.


First decide how you want to shop. We offer four ways to access U.S. stores: 

  • Download our Chrome extension and use it to add items to your MyUS cart with one click
  • Download our mobile app for Android or iOS and browse stores for products, shop the MyUS Marketplace, or use MyUS Buying Assistant.
  • Browse products on the MyUS Marketplace and add items directly to your MyUS cart - no download needed. 
  • Use MyUS Shopping Buying Assistant to shop from virtually any US store.

Once you’re done shopping, proceed to checkout & use your international payment method to place your order. We bundle your items and send them to you in one, single shipment!

The MyUS Shopping extension for Chrome is a plugin you can install for your Chrome browser. Here’s how it works: 

  1. Download the extension for your Chrome browser here. 
  2. With the browser installed, visit a popular U.S. website you want to shop.
  3. You’ll see the “Add to MyUS Cart” button appear in the top right corner of your Chrome browser. 
  4. Go to a product you want to buy, and click the “Add to MyUS Cart” button. You can add items from multiple stores. 

Once you’re done shopping, proceed to checkout & use your international payment method to place your order. We bundle your items and send them to you in one, single shipment!

You can also access all the benefits of MyUS Shopping from your mobile device. Here’s how:

  1. Go to the Play store if you’re using an Android, or the Apple store if you’re on an iPhone. Install the app to your phone.  
  2. From the home screen, you can choose a store to start browsing. Find a product you want to buy to activate the “Add to MyUS Cart” button. Click it to add the item to your cart.
  3. The “Add to MyUS Cart” button will ONLY activate when you are on a product page. Do not click the store’s add to cart buttons, only click the red “Add to MyUS Cart” button. 
  4. You can also visit the Products tab in the app to browse and buy products from the MyUS Marketplace. 

Or, click “Shop More” to access the MyUS Buying Assistant and add items to your cart from additional stores not available in the app. This feature is available for the Android app only. 

Once you’re done shopping, proceed to checkout & use your international payment method to place your order. We bundle your items and send them to you in one, single shipment!

MyUS Shopping Marketplace allows you to access hundreds of your favorite products. Unlike the MyUS Shopping extension for Chrome or our mobile app, there is no need to download anything or add products from other stores to your MyUS cart.

Simply select a category, and navigate to the product you want to buy.  Add it to your MyUS cart and proceed to checkout. Use your international payment method to place your order, and we will bundle your items and send them to you in one, single shipment.

The MyUS Shopping Buying Assistant allows you to make purchases from stores not listed on the extension or app, or products unavailable on the MyUS Marketplace. It also allows you the most control and customization over your order. It is available here or in the MyUS Shopping app for Android. 

Here is how to use it:

  1. From the Buying Assistant page, enter a product URL for the item you’d like to purchase
  2. Fill out all the item details on the form and enter any special instructions
  3. Add it to your MyUS cart and proceed to checkout. 
  4. Use your international payment method to place your order, and we will bundle your items and send them to you in one, single shipment!

You can shop hundreds of stores! Visit the stores section for a list of websites you can shop using MyUS Shopping. Browse hundreds of additional products on MyUS Marketplace, and use MyUS Shopping Buying Assistant to access even more US shops.

Sometimes, we cannot automatically add products from a store website to your MyUS Shopping cart. When this happens, the ‘Add to MyUS Cart’ button does not activate in the browser, returns an error when clicked, or does not load at all. If this happens to you, try using the MyUS Shopping Buying Assistant to manually add the item to your cart.

Some stores have policies that restrict MyUS from placing orders from them directly. A list of these stores can be found here. If the store you’d like to shop doesn’t appear on that list, and is not included in the extension or app, please try using the MyUS Shopping Buying Assistant to place your order.

Please enter the home or business shipping address that will be the final destination for your shipment.

No. No changes can be made to MyUS Shopping orders after they are submitted. Orders cannot be cancelled or changed.

We understand our members' concerns regarding confidentiality, and it is our policy never to sell or give away any member information. The privacy of our members is of utmost importance to us. Details can be found in our Privacy Policy.

Other questions in How to use MyUS Shopping:

  • What is MyUS Shopping?
  • How do I place a MyUS Shopping order?
  • How do I use the MyUS Shopping Extension for Chrome?
  • How do I use MyUS Shopping for Android or iOS?
  • Can you tell me more about the MyUS Shopping Marketplace?
  • How do I use the MyUS Shopping Buying Assistant?
  • What stores can I shop with MyUS Shopping?
  • Why can’t I add an item to my MyUS Shopping cart?
  • How do I shop additional stores not available on the MyUS Shopping app or extension?
  • What shipping address should I enter at checkout?
  • Can I edit or cancel my MyUS Shopping order?
  • What is your privacy policy?

Other FAQ Categories

Placing an Order Placing an Order
Paying for my order Paying for my order
Shipping my MyUS Shopping order Shipping my MyUS Shopping order
Restricted Merchandise Restricted Merchandise
How can My U.S. store be featured on MyUS Shopping? How can My U.S. store be featured on MyUS Shopping?

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