MyUS Shopping Help Center
Restricted Merchandise
Prohibited Items
Certain items may be prohibited in your country or for export from the United States, and we cannot ship these items to you. If you are not sure if an item is prohibited, please contact us before ordering.
Restricted Items
Some restricted items can be shipped, but only after the MyUS compliance team reviews the item to ensure it complies with both US laws in and laws in your country. The compliance review usually takes less than 24 hours, but it may take one to three business days before your package is available to ship. If you have questions about shipping a restricted item, please contact us before shipping the item to your MyUS suite. Please review our list of prohibited and restricted items before you shop.
Dangerous goods/hazardous materials are items that require special handling, additional packaging and labeling to be transported internationally. Shipping regulations for dangerous goods are different for every country. Items considered to be dangerous goods include: flammable items or items under pressure (e.g., hairspray, spray paint, lighters, nail polish and perfume).
Dangerous goods items may be required to ship separately from non-dangerous goods items. Please view our restricted and prohibited items list for more information, or contact us for specific information regarding your country and the items you wish to ship.