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MyUS Shopping Help Center
Will you open my packages?
Yes. The MyUS Shopping team is required to open every package that arrives at our facility. Our trained login agents carefully review your purchases to ensure they are correct, undamaged, and are legal for export from the USA.
Other questions in Shipping Your Order:
- How long does it take for my purchase to be delivered?
- How can I get my order in a hurry?
- How can I track my order?
- Do you ship to my country?
- What are my international shipping options?
- How are international shipping rates calculated?
- How much does international shipping cost?
- When am I charged for shipping costs?
- Do MyUS Shopping charges include customs fees, tariffs or taxes?
- Is GST charged if I’m shipping to Australia or New Zealand?
- Are there any special considerations when shipping to Argentina?
- Do I need permits when importing into Saudi Arabia?
- Is my shipment insured?