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MyUS Shopping Help Center

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How long does it take for my purchase to be delivered?

The time it takes for your order to be delivered to you can depend on a few different factors:

  • First, the order must arrive at the MyUS facility. This could take anywhere from two days to weeks, depending on the store’s shipping policy. Any delays in shipping from the store will also delay your MyUS Shopping order.
  • It takes up to two business days for the MyUS team to log in your packages, not counting Sundays or Holidays. We will send you an email when your order arrives in your MyUS account.
  • Your order will be sent to you based on your MyUS account shipping schedule, which may be automatic, hold, or a planned shipping date.

Other questions in Shipping Your Order:

  • How can I get my order in a hurry?
  • Do you ship to my country?
  • When am I charged for shipping costs?
  • Do MyUS Shopping charges include customs fees, tariffs or taxes?
  • Will you open my packages?

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